Last Modified: 11-29-2007 1.6 T
Service Category: Audio/Visual/Telematics Section: Navigation/Multi Info Display
Model Year: 2008 Model: Sequoia Doc ID: RM000002LQ300IX
Title: NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: PROBLEM SYMPTOMS TABLE (2008 Sequoia)

PROBLEM SYMPTOMS TABLE

HINT:

  • Use the table below to help determine the cause of problem symptoms. If multiple suspected areas are listed, the potential causes of the symptoms are listed in order of probability in the "Suspected Area" column of the table. Check each symptom by checking the suspected areas in the order they are listed. Replace parts as necessary.
  • Inspect the fuses and relays related to this system before inspecting the suspected areas below.

Display Function

Symptom

Suspected Area

See page

Pressing power switch does not turn on system.

Proceed to Navigation Receiver Assembly Power Source Circuit

NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: DESCRIPTION (2008 Sequoia)

Proceed to AVC-LAN Circuit

NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: DESCRIPTION (2008 Sequoia)

Navigation receiver assembly

NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL (2008 Sequoia)

Black screen (no image appears on navigation/audio screen).

Proceed to No Image Appears on Multi-display

NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: INSPECTION PROCEDURE (2008 Sequoia)

Proceed to Navigation Receiver Assembly Power Source Circuit

NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: DESCRIPTION (2008 Sequoia)

Proceed to Illumination Circuit

NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: DESCRIPTION (2008 Sequoia)

Proceed to AVC-LAN Circuit

NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: DESCRIPTION (2008 Sequoia)

Navigation receiver assembly

NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL (2008 Sequoia)

Illumination for panel switch does not come on with light control switch on.

Proceed to Illumination for Panel Switch does not Come on with Tail Switch ON

NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: INSPECTION PROCEDURE (2008 Sequoia)

Proceed to Illumination Circuit

NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: DESCRIPTION (2008 Sequoia)

Navigation receiver assembly

NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL (2008 Sequoia)

Display does not dim (night screen) with tail switch on.

Proceed to Display does not Dim when Light Control Switch is Turned ON

NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: INSPECTION PROCEDURE (2008 Sequoia)

Proceed to Illumination Circuit

NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: DESCRIPTION (2008 Sequoia)

Navigation receiver assembly

NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL (2008 Sequoia)

Power does not turn off (screen remains on).

Proceed to Navigation Receiver Assembly Power Source Circuit

NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: DESCRIPTION (2008 Sequoia)

Navigation receiver assembly

NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL (2008 Sequoia)

Panel switches do not function.

Proceed to Panel Switches do not Function

NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: INSPECTION PROCEDURE (2008 Sequoia)

Proceed to Steering Pad Switch Circuit

NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: DESCRIPTION (2008 Sequoia)

Proceed to Navigation Receiver Assembly Power Source Circuit

NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: DESCRIPTION (2008 Sequoia)

Navigation receiver assembly

NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL (2008 Sequoia)

Touch panel switch does not function.

Proceed to Touch Panel Switch does not Function

NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: INSPECTION PROCEDURE (2008 Sequoia)

Proceed to Steering Pad Switch Circuit

NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: DESCRIPTION (2008 Sequoia)

Proceed to Navigation Receiver Assembly Power Source Circuit

NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: DESCRIPTION (2008 Sequoia)

Navigation receiver assembly

NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL (2008 Sequoia)

Navigation screen is not displayed.

Map disc

-

Navigation receiver assembly

NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL (2008 Sequoia)

Navigation screen flicker or color distortion.

Proceed to Screen Flicker or Color Distortion

NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: INSPECTION PROCEDURE (2008 Sequoia)

Navigation receiver assembly

NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL (2008 Sequoia)

Navigation function switches can be operated while vehicle running

Proceed to Vehicle Speed Signal Circuit between Navigation Receiver and Combination Meter

NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: DESCRIPTION (2008 Sequoia)

Display panel does not open, tilt or tilts improperly

Proceed to Display Panel does not Open, Tilt, or Tilts Improperly

NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: INSPECTION PROCEDURE (2008 Sequoia)

Proceed to Navigation Receiver Assembly Power Source Circuit

NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: DESCRIPTION (2008 Sequoia)

Navigation receiver assembly

NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL (2008 Sequoia)

Image displayed by television display is not displayed by navigation receiver*

Proceed to Display Signal Circuit between Television Display Assembly and Navigation Receiver Assembly

AUDIO / VIDEO: REAR SEAT ENTERTAINMENT SYSTEM: DESCRIPTION (2008 Sequoia)

Navigation receiver assembly

NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL (2008 Sequoia)

Television display

AUDIO / VIDEO: TELEVISION DISPLAY: REMOVAL (2008 Sequoia)

HINT:

*: w/ Rear Seat Entertainment System

Navigation Function

Symptom

Suspected Area

See page

Map disc cannot be inserted.

Proceed to Map Disc cannot be Inserted

NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: INSPECTION PROCEDURE (2008 Sequoia)

Navigation receiver assembly

NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL (2008 Sequoia)

Map disc cannot be ejected.

Proceed to Map Disc cannot be Ejected

NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: INSPECTION PROCEDURE (2008 Sequoia)

Navigation receiver assembly

NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL (2008 Sequoia)

Vehicle position mark deviates greatly.

Proceed to Vehicle Position Mark Deviates Greatly

NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: INSPECTION PROCEDURE (2008 Sequoia)

Navigation antenna

NAVIGATION / MULTI INFO DISPLAY: NAVIGATION ANTENNA: REMOVAL (2008 Sequoia)

Navigation receiver assembly

NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL (2008 Sequoia)

Cursor or map rotates when vehicle is stopped.

Proceed to Cursor or Map Rotates when Vehicle is Stopped

NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: INSPECTION PROCEDURE (2008 Sequoia)

Navigation receiver assembly

NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL (2008 Sequoia)

Vehicle position mark is not updated.

Proceed to Vehicle Position Mark is not Updated

NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: INSPECTION PROCEDURE (2008 Sequoia)

Map disc

-

Navigation receiver assembly

NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL (2008 Sequoia)

Current position display does not appear.

Proceed to Current Position Display does not Appear

NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: INSPECTION PROCEDURE (2008 Sequoia)

Map disc

-

Navigation antenna

NAVIGATION / MULTI INFO DISPLAY: NAVIGATION ANTENNA: REMOVAL (2008 Sequoia)

Navigation receiver assembly

NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL (2008 Sequoia)

GPS mark is not displayed.

Proceed to GPS Mark is not Displayed

NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: INSPECTION PROCEDURE (2008 Sequoia)

Navigation antenna

NAVIGATION / MULTI INFO DISPLAY: NAVIGATION ANTENNA: REMOVAL (2008 Sequoia)

Navigation receiver assembly

NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL (2008 Sequoia)

Voice guidance does not function.

Proceed to Voice Guidance does not Function

NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: INSPECTION PROCEDURE (2008 Sequoia)

Map disc

-

Navigation receiver assembly

NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL (2008 Sequoia)

Map display is incomplete.

Proceed to Map Display Incomplete

NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: INSPECTION PROCEDURE (2008 Sequoia)

Map disc

-

Navigation receiver assembly

NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL (2008 Sequoia)

Route cannot be calculated.

Proceed to Route cannot be Calculated

NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: INSPECTION PROCEDURE (2008 Sequoia)

Map disc

-

Navigation receiver assembly

NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL (2008 Sequoia)

Voice recognition difficulty.

Proceed to Voice Recognition Difficulty

NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: INSPECTION PROCEDURE (2008 Sequoia)

Navigation receiver assembly

NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL (2008 Sequoia)

Voice is not recognized.

Proceed to Voice is not Recognized

NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: INSPECTION PROCEDURE (2008 Sequoia)

Proceed to Microphone Circuit between Microphone and Navigation Receiver

NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: DESCRIPTION (2008 Sequoia)

Proceed to Steering Pad Switch Circuit

NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: DESCRIPTION (2008 Sequoia)

Navigation receiver assembly

NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL (2008 Sequoia)

Speed signal does not change in navigation check mode.

Proceed to Vehicle Speed Signal Circuit between Navigation Receiver and Combination Meter

NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: DESCRIPTION (2008 Sequoia)

Reverse signal does not change in navigation check mode.

Proceed to Reverse Signal Circuit

NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: DESCRIPTION (2008 Sequoia)

Steering Pad Switch Function

Symptom

Suspected Area

See page

System cannot be operated by steering pad switch.

Proceed to Steering Pad Switch Circuit

NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: DESCRIPTION (2008 Sequoia)

Navigation receiver assembly

NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL (2008 Sequoia)

Illumination for steering pad switch does not come on with light control switch ON.

Proceed to Illumination Circuit

NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: DESCRIPTION (2008 Sequoia)

Navigation receiver assembly

NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL (2008 Sequoia)

"Bluetooth" Function

Symptom

Suspected Area

See page

Cellular phone registration failure, phone directory transfer failure.

Proceed to Cellular Phone Registration Failure, Phone Directory Transfer Failure

NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: INSPECTION PROCEDURE (2008 Sequoia)

Navigation receiver assembly

NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL (2008 Sequoia)

Cellular phone cannot send/receive.

Proceed to Cellular Phone cannot Send/Receive

NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: INSPECTION PROCEDURE (2008 Sequoia)

Proceed to Steering Pad Switch Circuit

NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: DESCRIPTION (2008 Sequoia)

Navigation receiver assembly

NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL (2008 Sequoia)

Cannot call in a certain place.

Proceed to Cannot Call in a Certain Place

NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: INSPECTION PROCEDURE (2008 Sequoia)

Navigation receiver assembly

NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL (2008 Sequoia)

Other callers voice cannot be heard, is too quiet, or distorted.

Proceed to The Other Callers Voice cannot be Heard, is too Quiet, or Distorted

NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: INSPECTION PROCEDURE (2008 Sequoia)

Other caller cannot hear your voice, or your voice is too quiet or distorted.

Proceed to The Other Caller cannot Hear Your Voice, or Your Voice is too Quiet or Distorted

NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: INSPECTION PROCEDURE (2008 Sequoia)

Proceed to Microphone Circuit between Microphone and Navigation Receiver

NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: DESCRIPTION (2008 Sequoia)

Navigation receiver assembly

NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL (2008 Sequoia)

Audio Function

Symptom

Suspected Area

See page

No sound can be heard from speakers (audio is mute).

Proceed to No Sound can be Heard from Speakers

NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: INSPECTION PROCEDURE (2008 Sequoia)

Proceed to Speaker Circuit

NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: DESCRIPTION (2008 Sequoia)

Navigation receiver assembly

NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL (2008 Sequoia)

Radio broadcast cannot be received or poor reception.

Proceed to Radio Broadcast cannot be Received or Poor Reception

NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: INSPECTION PROCEDURE (2008 Sequoia)

Navigation receiver assembly

NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL (2008 Sequoia)

CD cannot be inserted/played or CD is ejected right after insertion.

Proceed to CD cannot be Inserted or is Ejected Right After Insertion

NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: INSPECTION PROCEDURE (2008 Sequoia)

Navigation receiver assembly

NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL (2008 Sequoia)

CD cannot be ejected.

Proceed to CD cannot be Ejected

NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: INSPECTION PROCEDURE (2008 Sequoia)

Navigation receiver assembly

NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL (2008 Sequoia)

CD sound skips.

Proceed to CD Sound Skips

NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: INSPECTION PROCEDURE (2008 Sequoia)

Navigation receiver assembly

NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL (2008 Sequoia)

Abnormal noise occurs.

Proceed to Noise Occurs

NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: INSPECTION PROCEDURE (2008 Sequoia)

Navigation receiver assembly

NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL (2008 Sequoia)

Poor sound quality in all modes (low volume).

Proceed to Poor Sound Quality in All Modes (Low Volume)

NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: INSPECTION PROCEDURE (2008 Sequoia)

Proceed to Navigation Receiver Assembly Power Source Circuit

NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: DESCRIPTION (2008 Sequoia)

Navigation receiver assembly

NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL (2008 Sequoia)

External device sound cannot be heard or sound quality bad (stereo jack is used).

Proceed to Sound Signal Circuit between Navigation Receiver and Stereo Jack Adapter

NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: DESCRIPTION (2008 Sequoia)

Stereo jack adapter assembly

AUDIO / VIDEO: STEREO JACK ADAPTER ASSEMBLY: REMOVAL (2008 Sequoia)

Proceed to Navigation Receiver Assembly Power Source Circuit

NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: DESCRIPTION (2008 Sequoia)

Navigation receiver assembly

NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL (2008 Sequoia)

Music played by television display can be heard through headphones but cannot be heard from speakers*.

Proceed to Sound Signal Circuit between Navigation Receiver Assembly and Television Display Assembly

AUDIO / VIDEO: REAR SEAT ENTERTAINMENT SYSTEM: DESCRIPTION (2008 Sequoia)

Television display

AUDIO / VIDEO: TELEVISION DISPLAY: REMOVAL (2008 Sequoia)

Navigation receiver assembly

NAVIGATION / MULTI INFO DISPLAY: NAVIGATION RECEIVER: REMOVAL (2008 Sequoia)

HINT:

*: w/ Rear Seat Entertainment System